UNIFORM DELIGHTS SAFEGUARDING YOUR DATA
Uniform Delights take customer privacy very seriously, and we always manage your details responsibly, taking great care to keep them safe and secure. We’ll always respect how you want us to use your details. The data regulations are changing on May 25th 2018, and our commitment to protecting your details must always be at the centre of the products and service we provide for you.
YOUR INFORMATION AND HOW WE USE IT
We collect information when you register to use our ordering platform, and when you order our products and services. That information (or data) will include your business contact and delivery details. And for those using our OBE (Order by Employee) feature, this will also include staff names and sizes that you store in your ordering account. You can find out more about what data we use in our Privacy Policy.
PRIVACY POLICY
We mostly use your data for delivery purposes, delivery updates, and in the case of OBE users to provide more specific order data for Ordering Managers in relation to their staff uniform usage.
On our business web pages we do not currently use cookies to recognise unique visitors or track the pages you visit. If you click on a product web link or in a business email we’ve sent as part of any product information you may require, we do not track or store any activity in relation to how you use the link or page.
YOUR MARKETING PREFERENCES
We do not currently send any marketing information to you via our newsletter option, and any future marketing preferences introduced in the future will be defaulted to “NO”, or will remain unticked pending your consent or your ticked request.
YOUR DATA AND THIRD PARTIES
We sometimes use third party suppliers to help deliver products or services to our customers and we’re obligated to give them the recipient delivery details for safe transport and delivery of that product or service. In no other incidence will we share your data with any third parties for marketing purposes.
WHAT DATA WE MIGHT COLLECT?
We will collect your business contact information for delivery of orders. We will also collect information on what you order to help with the decision on product or garment changes.
HOW WE COLLECT IT?
This data might be collected from emails, phone calls, via our websites, documents, forms or your ordering history.
WHY WE COLLECT IT?
To fulfil your order or to communicate on any customer enquiry.
WHERE WE KEEP IT?
The data is kept on our server, local hardware and secure cloud services hosted in the UK. This includes CRM software, personal devices, email software, and accounting software.
HOW WE SECURE IT?
We have controls and processes in place to minimise the risk of a data breach occurring. In the event that a breach does occur, we will take appropriate steps to deal with it and will try our best to minimise the impact on customers and treat all customers fairly.
HOW LONG WILL WE KEEP IT FOR?
We will only keep your data as long as we need to. Data relating to accounting transactions will be kept for a minimum of 7 years. Data relating to individuals or companies will be kept as long as an ordering account remains active.
WHAT CONTROL DO I HAVE OVER MY DATA?
You have full access to your data under “My Account” via the data you provide us to deliver your orders and you can edit, amend or delete as you see fit. This also includes full control over any OBE data you have set up in your ordering account.
CHANGES TO PRIVACY NOTICE
We keep our privacy notice under regular review and will post any updated notice on our website.
YOUR RIGHTS
You have some important rights that determine how and whether we use your data. For example, you can decide you don’t want to be sent marketing messages and you’re entitled to receive a copy of your data.
Your privacy is extremely important to us so, if you think we’re not handling your data properly we want you to tell us. And after that, if you feel that we aren’t getting it right, you can complain to the Information Commissioner.
You have the right to erase, correct or withdraw consent at any time. You can contact data administrator at IT@uniformdelights.co.uk or call 01706 221 998. You can contact the Informations Commissioners Office for information or to make a complaint at www.ico.org.uk.
